Flight status

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Etihad Airways flight EY2251 from Karachi to Abu Dhabi, operated by GetJet Airlines on an Airbus A320, was involved in a serious accident at Jinnah International Airport, Karachi at 11:16 PKT, 6:16 GMT.
 

Search and rescue operations are currently in progress. We have no confirmed information about casualties or survivors at this stage.
 

The airline’s emergency response team has been activated in Abu Dhabi and, all possible steps are being taken to assist passengers and/or family and friends.
 

Antonoaldo Neves, Group Chief Executive Officer, Etihad Aviation Group, said: “On behalf of everyone at Etihad Airways, I would like to extend my thoughts to all those who had families and friends on board Etihad Airways flight EY2251 from Karachi to Abu Dhabi today.
 

“Please be assured we are doing everything we can to assist all those affected by this accident. We have already mobilised a team to offer support and assistance to the families of those on board, and have established a contact number for all passenger enquiries.
 

“We are working closely with all relevant authorities and a group of specialist staff has been dispatched to attend the accident scene and assist wherever possible”.
 

Etihad has established a special passenger information call centre, and telephone numbers are available for family or friends of those who may have been on board flight EY2251.
 

The free-phone number available is 8002244. For those calling from the UAE, please call +971 501223456.

Etihad Airways will release further information as soon as possible. Updated information will also be posted on etihad.com  

Frequently asked questions

Here’s a description of each flight status:

  • Departed: The flight has left its point of origin.

  • Delayed: We’re expecting this flight to depart later than planned. The original departure time will be crossed out, and the new departure and arrival times will be in red.

  • Scheduled: We’re expecting this flight to depart as planned.

  • On time: Shown on the day of travel, this indicates the flight is operating at the planned time.  

  • Arrived: This flight has landed on time.

  • Arrived late: This flight landed later than scheduled. The planned arrival time will be crossed out, and the actual arrival time will be in red.

  • Awaiting response: Information for this flight is yet to be updated. Please check again later.

If both of your flights are operated by Etihad, we’ll manage this for you, so there’s nothing you need to do. We’ll rebook your connecting flight and you’ll be able to view the amended details at etihad.com/manage.    

 

If your connecting flight is operated by another airline, please contact them for assistance. 

 

For all Etihad flights, please ensure your contact details are up to date at etihad.com/manage so that we can alert you of any changes to your trip.

It is rare that Etihad flights are cancelled, and we apologise for the inconvenience. 

 You’ll receive an email letting you know what options are available to you next. If you have a connecting flight, options for rebooking your entire itinerary will be provided.     

 If your flight is cancelled more than three days in advance, you’ll find alternative flight options at etihad.com/manage. For cancellations from two days before departure, our team will actively assist you in rebooking your flight.

 Always ensure your contact details are up to date at etihad.com/manage so that we can contact you about changes to your flight.

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